Contact Minimal Jewelry

We’re Here to Help

Have a question about a product, your order, delivery, or jewelry care?

The Minimal Jewelry team is always happy to assist you.

Customer satisfaction is at the heart of everything we do, and we’re committed to providing fast, friendly, and reliable support.

Visit Us

Minimal Jewelry

📍 Address

Mirpur-12, Dhaka-1216, Bangladesh

🌐 Website

https://minimaljewelrybd.com

📧 Email

support@minimaljewelrybd.com

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Stay connected for:

  • New Arrivals
  • Exclusive Offers
  • Jewelry Styling Inspiration
  • Customer Reviews
  • Giveaways
  • Product Launches

Facebook

https://www.facebook.com/minimaljewelrybd

Instagram

https://www.instagram.com/minimaljewelrybd

Customer Support Hours

Saturday – Thursday

10:00 AM – 10:00 PM

Friday

3:00 PM – 10:00 PM

We Can Help You With

  • Product Information
  • Order Support
  • Delivery & Tracking
  • Returns & Exchanges
  • Warranty Questions
  • Jewelry Care Tips
  • Payment Assistance
  • General Inquiries

Why Shop with Minimal Jewelry?

✓ Premium Stainless Steel Jewelry

✓ Waterproof & Tarnish-Resistant Designs

✓ Modern & Minimal Styles

✓ Secure Online Shopping

✓ Nationwide Cash on Delivery

✓ Carefully Packed Orders

✓ Dedicated Customer Support

✓ Trusted Bangladeshi Jewelry Brand Since 2011

Frequently Asked Questions

How can I place an order?

Browse your favorite products, add them to your cart, and complete checkout. We offer Cash on Delivery throughout Bangladesh.

How long does delivery take?

Most orders are delivered within 2–3 working days, depending on your location.

Is your jewelry waterproof?

Many of our stainless steel jewelry collections are water-resistant and designed for everyday wear. Following our jewelry care guide will help maintain their beauty over time.

How can I contact customer support?

You can reach us through our Contact page, Facebook, Instagram, or email. Our team is ready to help during business hours.

Thank You

Thank you for choosing Minimal Jewelry.

We appreciate your trust and look forward to helping you discover beautiful, high-quality jewelry you’ll enjoy wearing every day.

FREQUENTLY ASKED QUESTIONS

How long does delivery take?

We deliver within 2–3 working days anywhere in Bangladesh.

Is Cash on Delivery available?

Yes! We offer full Cash on Delivery all over Bangladesh. No advance payment is required.

Can I check the product before payment?

Absolutely! You can check the product in front of the delivery person before paying. If it’s damaged or not what you ordered, you can return it instantly.

What should I do if my product is damaged or broken?

 

If your product is damaged upon delivery, please inform the delivery person right away and return the item on the spot.

Do you offer refunds or exchanges?

We only offer returns at the time of delivery for damaged or incorrect items. Once the product is accepted, we do not process returns or refunds unless there's a verified issue